1Introduction

Welcome to Abrasor. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use the Abrasor mobile application, our professional grinding calculators, and our website at abrasor.com.

By using Abrasor, you agree to the collection and use of information in accordance with this policy.

2Information We Collect

We collect the following categories of information:

• Account Information: Name, email address, and password when you register.
• Profile Data: Optional details such as job title, company, and profile photo.
• Calculation Inputs: Parameters you enter into our grinding calculators, stored for the Saved Calculations feature.
• Usage Data: Information about how you interact with the app — pages visited, features used, time spent.
• Payment Information: Processed securely by our payment provider. We do not store card details on our servers.
• Communications: Messages or inquiries you send via the contact form.

3How We Use Your Information

• Provide and operate the Abrasor app — calculations, AI recommendations, and the grinding wheel library.
• Personalise your experience — unit preferences, saved data, and greetings by name.
• Process premium subscriptions and manage your account.
• Send product updates and important notices. You may opt out of marketing emails at any time.
• Respond to support requests and contact form submissions.
• Analyse usage patterns to improve performance, reliability, and UX.
• Detect, prevent, and address security issues or abuse.

4Third-Party Services

Abrasor integrates with select third-party services to deliver its functionality:

• Hosting & Infrastructure: Servers and databases hosted on secure cloud infrastructure.
• AI Processing: Abrasor Intelligence processes your questions to generate recommendations. Queries are not used to train third-party models.
• Analytics: Anonymised analytics to understand feature usage. Individual data is not sold.
• Payment Processing: Handled by a certified PCI-DSS compliant payment provider.

We do not sell, rent, or trade your personal data to any third party.

5Data Storage & Security

Your data is stored on secured servers with access controls, encryption at rest, and TLS encryption in transit. We implement industry-standard measures to protect your information.

No system is completely immune to risk. We encourage a strong, unique password and ask you to contact us immediately if you suspect unauthorised access.

6Data Retention

We retain your account data for as long as your account is active. If you delete your account, your personal information and saved calculations will be permanently removed within 30 days, except where retention is required by law.

7Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Object to or restrict certain types of processing.
• Export your data in a portable format.

To exercise any of these rights, contact us below — we respond within 30 days.

8Cookies

Abrasor uses minimal cookies required for authentication and session management. We do not use third-party advertising cookies. You can clear cookies via your browser settings at any time.

9Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. For significant changes, we will notify you via email or an in-app notice.

10Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy, please reach out: