Privacy Policy

1Introduction

Welcome to Abrasor. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use the Abrasor mobile application, our professional grinding calculators, and our website at abrasor.com.

By using Abrasor, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.

2Information We Collect

We collect the following categories of information:

• Account InformationName, email address, and password when you register for an account.
• Profile DataOptional details such as your job title, company, and profile photo that you choose to add.
• Calculation InputsOperational parameters, material specifications, and surface roughness targets you enter into our grinding calculators. This data is stored to power the "Saved Calculations" feature.
• Usage DataInformation about how you interact with the app — pages visited, features used, and time spent. This helps us improve the product.
• Payment InformationFor premium subscriptions, payments are processed securely through our payment processor. We do not store your card details on our servers.
• CommunicationsMessages or inquiries you send us via the contact form.

3How We Use Your Information

We use the information we collect to:

• Provide and operate the Abrasor app and its features, including calculations, AI recommendations, and the grinding wheel library.
• Personalise your experience — greeting you by name, remembering your unit preferences and saved data.
• Process premium subscriptions and manage your account.
• Send you product updates, feature announcements, and important notices. You may opt out of marketing emails at any time.
• Respond to support requests and contact form submissions.
• Analyse usage patterns to improve the app's performance, reliability, and UX.
• Detect, prevent, and address security issues or abuse.

4Third-Party Services

Abrasor integrates with select third-party services to deliver its functionality. These services may process some of your data on our behalf:

• Hosting & InfrastructureOur servers and databases are hosted on secure cloud infrastructure.
• AI ProcessingAbrasor Intelligence (our AI advisor) processes your grinding questions to generate recommendations. Queries are not used to train third-party models.
• AnalyticsWe use anonymised analytics to understand feature usage. Individual user data is not sold or shared with advertisers.
• Payment ProcessingPayments are processed by PayPal under its own privacy statement. We receive your PayPal subscription and payer IDs and the status of your payments, never your card details.

We do not sell, rent, or trade your personal data to any third party.

5Data Storage & Security

Your data is stored on secured servers with access controls, encryption at rest, and TLS encryption in transit. We implement industry-standard measures to protect your information.

While we take every reasonable precaution, no system is completely immune to risk. We encourage you to use a strong, unique password for your Abrasor account and to contact us immediately if you suspect any unauthorised access.

6Data Retention

We retain your account data for as long as your account is active. If you delete your account, your personal information and saved calculations will be permanently removed within 30 days, except where retention is required by law.

7Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Object to or restrict certain types of processing.
• Export your data in a portable format.

To exercise any of these rights, contact us at the address below and we will respond within 30 days.

8Cookies

Abrasor uses minimal cookies required for authentication and session management. We do not use third-party advertising cookies. You can clear cookies via your browser settings at any time, though this may affect your ability to stay logged in.

9Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. For significant changes, we will notify you via email or an in-app notice. Continued use of Abrasor after changes are posted constitutes acceptance of the updated policy.

10Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how your data is handled, please reach out: